UPS SHIPPING – Our default shipping method for all orders is by UPS ground within the USA. Most orders, other than classic car batteries, are usually shipped within 24 – 48 hours. If there are in errors in the address to cause a delay in the delivery, UPS may charge an address correction fee or a redirected fee of at least $17.50 for this service. You agree to pay any fees because of wrong information given when making a purchase. So please make sure your information is correct. We no longer ship to PO Boxes. Shipping address must be a physical address.
Also, all FREE SHIPPING offers are by ground only. If an item that was purchased with Free Shipping is returned for a refund, the shipping cost is not part of the refund. If an item was shipped and customer cancels their order after item(s) was shipped, the shipping charges are not refundable. If we ship something in error then we pay all extra shipping cost to return item(s)and to send out the correct item(s). If the customer orders the wrong item(s)then the customer pays all shipping cost to get the correct item(s). An RMA# is required for all returns.
We no longer ship Lithium batteries by air Domestically or Internationally. We Only ship by UPS ground to any of the 48 contiguous states.
All lithium batteries will ship only by UPS ground service.
International Shipping:
1. No Lithium Batteries will be shipped internationally.
2. International orders must be over $99 (not counting shipping fees) before we will ship an order.
3. No free shipping for international orders.
4. Classic Car Batteries can be shipped internationally via DHL. Please email us for a quote with your address, phone number and battery you want to purchase. If you wish to proceed we would send you a PayPal invoice for payment. Otherwise, customers would need to use a Forwarding Company for us to ship to and they will get the battery delivered to you.
Free Shipping Policy:
Any Free or discounted shipping that is offered on a product will only go by ground service within the 48 contiguous United States and by the company we choose. Prior approval and payment must be made before shipping service is changed from ground.
Shipping Classic Car Battery Orders:
Classic car batteries are built by hand and built in the order they are received. Please check the “Shipping and Delivery” tab on the page of each battery for the most current estimated shipping time. If the status says, Available than it’s not in stock and has to be built after order is placed. After battery is built, the battery will be dropped shipped directly from the manufacturer to you by UPS ground. If the battery status says, In Stock, the batteries are in stock in our warehouse and usually ship in 1-5 days.
Since most batteries aren’t in stock there are three ways to make your purchase. 1) Place your orders online with a credit card. Ordering this way you are charged at the time of purchase. 2) Place your order online by selecting the option to “delay payment until near shipping”. We will then invoice you for payment 2-3 weeks before the estimated time your battery is schedule to ship. After you make the payment there still could be delays in production which means your battery won’t ship in the 2-3 weeks that was estimated. 3) Calling us to place your order over the phone. By calling us you won’t be charged until your battery is close to being shipped. Still, this will be an estimated ship date. These batteries are shipped by the manufacture to you so we don’t have an exact ship date.
Some of the delays are due to suppliers not filling the orders fast enough with the components to build the batteries. Also, during the spring and summer months it can take several weeks longer due to the higher demand for these batteries. Everything is done to get the batteries built and shipped as fast as possible.
Since Covid, the delays in shipping these classic car batteries has really been terrible. We understand our customers frustrations because we are just as frustrated as you are. But there is hope in the near future because we see some positive things coming. So, don’ give up on your classic car batteries just yet.
Also, there is a $79 shipping charge, plus a $50 Heavy Weight charge for only Super Stock batteries, when shipping these classic car batteries to Canada or Mexico. Because of boarder issues with Mexico we currently can’t ship to Mexico.
